The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Someone have experience this problem??

Fabio Genovese
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 6, 2020

Hi to all, 

 

This is the first time I've experience this kind of error. Let me explain the scenario.

 

This is a Confluence server version 7.3.5 installed in a Windows Server . MySQL database is used.

If I create a new page, all works fine.

If I copy an existing page, all works fine.

If I wanna edit a page, well, I see a white area inside the editor and I got this javascript error:

 

com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5 Uncaught TypeError: Cannot read property 'translate' of null
at o (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at C (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at t.<computed>.t.<computed>.init (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at pC (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at Array.<anonymous> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at Object.At [as each] (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5
at bC (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at qC.<anonymous> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)
at Array.<anonymous> (com.atlassian.confluence.plugins.confluence-editor-v4:editor-resources-v4.js?locale=en-US:5)

 

This result was obtained after an ugrade from 6.15.X to 7.3.5. before all works fine. 

 

Any Idea? 

 

I've checked all. syncrony, apps in safe mode, HTML CSS, log file, profiles (from italian to english and viceversa) and so forth. result is the same.  Nothing on LOG file. My suspect is: something go wrong in Javascript for Windows. I've also do the same upgrade operation in a Linux server and Linux work fine. 

 

Thanks in advance.

FABIO

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Antonio Dionisio
Contributor
August 31, 2020

Hi Fabio,

 

We are having the exact same issue. Did you manage to fix it?

Fabio Genovese
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 31, 2020

Hi Antonio

Just to understand the scenario is the same:

 

You have done a Confluence migration from 6.15.X to 7.3.4 or higher and editing of existing page is not possible in any ways?

Best 

FABIO

Se vuoi posso anche rispondere in Italiano :-) 

Like Deleted user likes this
Antonio Dionisio
Contributor
September 2, 2020

Thanks Fabio. We finally found the problem! It was same scenario (upgrade from 6.X to 7.X and then when editing pages we get a blank page instead). We found that during the upgrade several system apps were disabled. We enabled them again and it is working now.

PS. Soy español, aunque puedo leer italiano. Grazie mille!

Like Fabio Genovese likes this
Fabio Genovese
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 2, 2020

Michas gracias Antonio 

Sorry for misundestanding. I believe you are Italian. 

Please post the solution for other person inside community. In my case, I got the same situation: app disabled and apps with disabled modules. 

Well, I 've tested all kind of situations (enable module, enable app, disable  module and enable app, and so forth). No way. Edit of existing page not working.

All the best.

FABIO

TAGS
AUG Leaders

Atlassian Community Events