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Show link to jira ticket and send out mail after creating ticket with confiform

Can Kilic
February 21, 2024

I created a confiform which creates a jira ticket. Now I want to show the jira number (with a link in it to the ticket). How can I do that? I also want to send out a mail to the reporter and assignee that a ticket has been created also with the link in it.

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2 votes
Answer accepted
Humashankar VJ
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February 21, 2024

Hi,

Referred from a post:

Just take the below suggestion for Email-Setup:

Just add another IFTTT that sends an email

Full tutorial on sending emails from ConfiForms is here https://wiki.vertuna.com/display/FORMS/How+to+create+a+form+to+send+emails 

You need just to add an IFTTT that sends the actual email.

Place it after the other IFTTTs you already have (which create Jira ticket for you, etc)

 

1 vote
Answer accepted
Alex Medved _ConfiForms_
Community Champion
February 22, 2024

Hi @Can Kilic 

You can save back the issue key to some field in ConfiForms and then use it in the "Message to show after the submit" parameter

As for the email notifications, good starting pointers are given by @Humashankar VJ 

Alex

 

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