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Share page dialog does not list user accounts

Dirk Dittert September 3, 2020

I have upgrade my Confluence instance to version 7.7.3. It is not possible to share pages with individual users anymore. The share dialog does not seem to find users anymore.

 

Observed behaviour:

  • Open a page that is accessible by a particular user
  • Click on Share
  • Start typing the name of the user

Confluence does not offer the user account to so select. It only shows No match found.

Expected behaviour:

Confluence shows the user and allows me to select it as it used to do before the upgrade.

 

The user that I am trying to share the page with is listed in ... > users that can view this. It is still possible to share pages with groups. They do appear if I start typing their name. 

Sharing is a massive part of the Confluence functionality so this is a huge problem for my installation. What could be the issue here?

1 answer

1 accepted

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Answer accepted
Dirk Dittert September 4, 2020

I was able to resolve this issue by rebuilding the indices on that installation.

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DEPLOYMENT TYPE
SERVER
VERSION
7.7.3
TAGS
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