Search Jira Requests Directly from Confluence

[Patsy Gellibrand]

When working in Confluence, I can't seem to find a straightforward way to search for existing Jira requests from within a Confluence space. This means users often need to switch between Confluence and Jira, perform separate searches, and still may not find relevant existing requests. As a result, duplicate requests can be created unnecessarily.

Desired capability

From within a Confluence space, provide a search function that can:

• Search a specific Jira project (space) and work type
• Return matching Jira tickets
• Allow users to quickly identify whether a similar request already exists before raising a new one.
  
  
  Has anyone implemented a Confluence-based search that can query Jira projects and filter by work type? If so, what solution or approach have you used, and how effective has it been?

• Example user journey:
  Before raising a new request, I navigate to the relevant Confluence space, search for in this case a supplier, and see matching Jira requests. This allows me to determine whether the request has already been raised.

Already tried:
I have created a /jira with all tasks and added a /live search, but it doesn't search the table within the same page.
I can use a JQL but that will involve allowing the page to be edited by multiple people and risks the page being changed and training how to do the JQL

I am wondering if this is outside the realm of confluence capabilities or my own experience - so let me know if you can help :)

[Rob Hean]

Curious why the search bar along the top wouldn't do the trick? Folks would have to adjust filters slightly, but they wouldn't have to leave confluence.

Also curious the use case - eg if folks are looking into a vendor and tasks, why aren't they in Jira? Or rather, why does their journey begin on the confluence side?

[Marc -Devoteam-]

Hi @Patsy Gellibrand 

The Jira macro in Confluence on shows information based on the search you provided. You can search on what is found.

If you want it in Confluence look at the 3rd party app Table and Filters for Confluence.

Or create a dashboard in Jira for this.

[Patsy Gellibrand]

thank you, there is 500+ individual lines with company names, we want people to be able to search if someone is already in there. I have put a Jira table on there, but it doesn't seem to search.

I have found a work around using Iframe, but wondering if there is a better solution.

[Marc -Devoteam-]

Hi @Patsy Gellibrand 

If you require this, you need a 3rd party app. 

See the marketplace app Table and Filters, then heef macros that can filter also the options in the Jira macro in Confleunce.

Ootb this is not possible.

[Barbara Szczesniak]

@Patsy Gellibrand Welcome to the Atlassian community!

If you enter the text you want to search for in the Search box at the top of the Confluence window, you can then select Jira in the App filter to search for Jira tickets with that text:

Once the full page of Jira results is displayed, you can set additional filters and sort: 

Note that the search results replace the page that you were on when you started, so you might want to do this from a page you are not in the middle of editing.

Would this meet your needs?

[Viswanathan Ramachandran]

Hi @Patsy Gellibrand 

Yes, Out of the box, Confluence's Live Search macro only indexes Confluence content (pages, blogs, files), not dynamic data rendered. It treats the placeholder as text, but it can't query the Jira data in real-time based on what a user types into a standard Confluence search bar.

However, you can achieve this by few options:

1. 3rd party apps like Custom charts for Jira in Confluence
2. Use the iframe Macro or Smart Link (Embed) on your Confluence homepage so users have a dedicated "Search & Request" hub.