Search Index keeps breaking

[jj jj]

Hi the Search is not working and nothing is appearing on the dashboard. When we try to rebuild the index, the loading screen gets stuck at 99%. How do you fix this?

[Nic Brough -Adaptavist- · Accepted solution]

Wait. Ours often whizzes through to 99% and then takes about 1/3rd as long again to get the last 1% done. Very annoying, but there's not a lot else oyu can do.

I would however, go throught the logs carefully, and consider increasing logging to see if you can work out what's going on!

[JamieA]

The last 3% is the index of search request and dashboard names/owners etc... I think the 3% is hard-coded, so if you have a disproportionate number of filters, dashboards, then it will "stick".