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Running into issues while moving content

Rohit Karanam
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August 6, 2026

I keep running into this error. If I wait and try again later, the move succeeds, but the same error appears when I try to move another page.

We’re having issues moving this content

We’re having issues moving this content. Refresh and try again; if that doesn’t solve the issue, please contact support."

 

 

1 answer

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Cristian Quiroz
Contributor
August 6, 2026

Hi @Rohit Karanam,

This is a known intermittent issue in Confluence Cloud, usually related to rate limiting or background processing when moving pages, especially if you're moving several pages in a short period.

A few things you can check:

Are the pages large or have many attachments?

Heavy pages take longer to process and can trigger the error.

Are you moving pages with deep child hierarchies?

Moving a parent with many children can hit timeouts.

Permissions on the destination space

Make sure you have full create/edit permissions in the target space.

Since the move does succeed when you retry after waiting, it's very likely a transient rate-limit or queue issue on Atlassian's side.

If it's consistently happening and blocking your work, I'd recommend:

  • Opening a support ticket at https://support.atlassian.com with the exact page URLs you're trying to move and the timestamp of the errors — this helps the support team check the backend logs.
  • In the meantime, try spacing out your moves (wait ~30 seconds between each one).

Hope that helps!

Stavros_Rougas_EasyApps
Atlassian Partner
August 6, 2026

If @Rohit Karanam the issue is attachments as @Cristian Quiroz is suggesting it might be we have a tool to deal with attachments in bulk - Attachment Manager.

In this case think about:

1. deleting old versions

2. deleting large unnecessary attachments

Two of the features of the app.

Like Marc -Devoteam- likes this

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