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Remove ability to invite to confluence and turn off email notifications

James Cleary
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August 25, 2026

Hi

Our organization is mainly based around JIRA, with little or no use of confluence currently. In spite of this, we are seeing the following events occur:

  • Users are attempting to sign up for a confluence account based on either accessing a link or an email invite
  • Our mailbox is getting spammed with confluence emails and notifications.

At the moment this is creating problems for us with, with user management and license allocation proving problematic. 

Is there an ability to do the following:

  • Revoke access for the users who have gained access to confluence
  • Stop sending out extra invites to confluence
  • Stop the email spam from notifications and user sign ups

Many thanks

1 answer

2 votes
Trudy P Claspill
Community Champion
August 25, 2026

Hello @James Cleary 

Welcome to the Atlassian community.

You can manage access to Confluence Cloud only for Confluence Cloud subscriptions that you administer.

You can prevent users from sending invitations to other people to a Confluence Cloud instance/subscription that you do own and manage.

https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/

You can't prevent your users from being invited to or granted access to Confluence instances owned/Managed by other entities.

You can't prevent users in your claimed domains from starting their own subscriptions to Confluence Cloud. For more information about that and your options to detect the creation of such subscriptions, refer to 

https://support.atlassian.com/organization-administration/docs/control-your-shadow-it-footprint/

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