@Sakshi Verma Necesito que me ayudes con la devolución o reembolso de mi dinero yo solo aprobe una usuario y lo utilice para un usuario mi confluencia todo este mes, para mi estudio
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personal y me cobran 33 $ que es esto. Adjunto la factura si desean pueden revisar mi consumo mensual solo estoy yo y mi espacio de trabajo necesito que me ayuden con el caso, o bueno tendre que presentar de los servicios por cobro indevido. Por favor su apoyo con este caso. número de factura [invoice number redacted]
Edit: Personal and billing information were removed from the post to avoid sharing personal information publicly and to align with the Atlassian Community Rules of Engagement.
Community moderators have prevented the ability to post new answers.
Hi @Jefferson Alquinga ,
From the information you've shared, this appears to be related to a Confluence subscription rather than Trello, so I’ve moved the question to the Confluence section. 👈
Regarding the charge/refund, I’d recommend contacting the Pricing, Billing & Licensing support team, as they can review the subscription, users being billed, and the account-specific details directly. 🎟️
On the contact form, select Payments and refunds → Request a refund, and fill out the form below.
I’ve also redacted some potentially sensitive billing/account information from the attachments you shared publicly.
Cheers,
Tobi
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