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Reading attachments question: Temp vs Download folder

Jonathan Smith
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May 25, 2018

Every time I want to read an attachment, the file downloads to a download folder by default. Is there a way to update this globally so these "read" files go to a temp directory that gets purged?

Goal: To keep C: storage clean

Thanks,

Jon

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2018

Hi Jon,

This needs to be configured on your computer itself. It's not something that Confluence can even control.

If you let me know what OS you have I might be able to provide you with a set of instructions to do that and how to set it up to purge automatically.

Shannon

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 29, 2018

Hi Jon,

I do realize now you mentioned your C: drive which means you're likely on Windows. Can you still confirm your OS version and also the browser you're using? This way I can maximize possible solutions for you.

Shannon

Jonathan Smith
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 29, 2018

@Shannon S Windows 7

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2018

Thank you, Jonathan.

This will also depend on your browser, which is why I was asking which one you are using earlier.

If you're just using Internet Explorer, you can change the path (for all downloads, not a specific domain) by following this article.

If you have Chrome, you could specify a different folder for specific domains by using an add-on such as Downloads Router.

Finally, to delete files after a period of time, you could run a script. Have a look at this article.

I hope that helps but do let me know if you have any questions. 

Regards,

Shannon

Jonathan Smith
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 30, 2018

@Shannon S,

  Thank you for the information. I will share these findings with our desktop support team.

Regards,

Jon

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