Re-install issue

[Hansun YANG]

Hello, there

Somehow, I found disk space error and memory warning logs in my Conflunece Server. Not knowing how to fix it, I bought another license and successfully installed in another server. Confluence is a wonderful software! This time, I don't have memory and disk space issues. 

But I have a problem. I could not reinstall this <SEN-******57> license successfully. Since I had disk space error, I tried to install it on another server. The installation proceeded smoothly until I got an error message at the last moment. After the database settings, the installation runs to the last step. Then, I have an error page 405 or 403. When I recall the page, it shows pages of error message. I don't know what it means.

How can I reinstall my Confluence? Could this be the issue of server ID change? I tried to find Server ID page to change its number, but couldn't find the page in my account. 

How can I handle this?

[Bibek Behera · Accepted solution]

Hi @Hansun YANG ,

Please check the catalina log for more details on what might be causing the issue. As a workaround try launching the app from command line by running the start-confluence.bat file available under confluence>bin

 -Bibek

[Hansun YANG]

thanks for your advice. In fact, I deleted all the failed installation. I'd like to try a clean installation in a new server.

I'd like to know one things: the current license was issued in my first try on A-server. But now I'd like to install it on B-server. So can I use my current license number (which was issued in the first try on A-Server) on B-server? Or should I change the license number? If I should, where? Or isn't server-ID critical issue, as long as my license is valid? 

thanks

[Bibek Behera]

The same license should work.

[Hansun YANG]

o-ho! Then let me try with this license on a different server. I wish I could get it done.

thanks

[Hansun YANG]

I'm pleased to tell you that I've succeeded in reinstallation! You're right. the server-ID is nothing to do with the error. Anyhow, it's wonderful day!

[Hansun YANG]

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