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Re-install confluence, lost server id and recover license?

邢海涛 July 15, 2019

Hi, i meet some error while install confluence, so i restored VM from snapshot.

Then i realized that the snapshow is before install the confluence. I recorded server id but it's lost when restored from snapshot.....  And re-install confluence generated a new server id...

Who can tell you how can i do with this kind of situation?

 

Thanks.

1 answer

0 votes
Ollie Guan
Community Champion
July 15, 2019

Hello @邢海涛 ,

Have you ever tried generating a new serial number using the new server ID?

New Evaluation License

You can add my WeChat, I will pull you into the AUG WeChat user group in China.

WeChat ID : guanqun1982

邢海涛 July 16, 2019

Yes re-installed with a evaluation license and the new server ID.

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