Publishing from Microsoft Teams Confluence Cloud app is broken

[Clara Jaquet]

Hi,

The publishing of pages through the Teams Confluence Cloud app does not work any longer. It has been about a week.

First it was spinning indefinitely with indicating in the background "Disconnected. Please check your network connection". I logged out and reinstalled the app, now have the error "Oops something went wrong, please try again", cf screenshot below... In parallel I have no issue logging into Confluence account, editing there, and same for my team members. Can the issue come from new default settings of Confluence? We use a free account.

Looking forward to any recommendations...

[Shawn Doyle - ReleaseTEAM]

Hi @Clara Jaquet 

I'd suspect there is a firewall involved here.  Check with your IT dept to see if they have blocked something inadvertently. 

If not, go thru the setup doc to make sure you didn't miss anything.

https://support.atlassian.com/confluence-cloud/docs/use-microsoft-teams-and-confluence-together/