Public link asking for login

[Tejaswini]

Hi,

I have upgraded to standard plan to use the public link, my space settings and global settings are as per the instructions in the help page. But still the public link shared are asked to login. Cant they directly access the public link?

[Kristian Klima · Accepted solution]

I guess that by 'entire space link' the link to the space's home page.

If my assumption is correct, then you're only sharing content of that one single page.

Public links are to share individual pages - in isolation.

If you want to share the entire space:

1. In Confluence settings > Security > Global permissions, click the Anonymous access tab, then click Edit, and enable anonymous users to 'Use Confluence'
2. In the space that you want to share > Space settings > Space access, click Edit and allow Anonymous users to View.

This enables anonymous users to view the entire content of your space without the need to create inidivdual sharing links (and it preserves the content integrity, so links among individual pages will continue to work).

[Tejaswini]

Hi, 

You were right, I was using the individual page link than using the space link.

Thank you for helping. 

[Kristian Klima]

You're welcome :) 

[Kristian Klima]

Hi @Tejaswini and welcome to the Community.

• check restrictions on the page
• ensure you're using public link, not the Confluence URL

Public link example:

https://d-art-s.atlassian.net/wiki/external/YjdkMzA1ZmFhOGExNGM3ZGE2OGI0MmRmM2RkMTcwZjY

Confluence URL example:

https://d-art-s.atlassian.net/wiki/spaces/CDN/pages/238780421/Introduction+to+DataSink+Pro

[Tejaswini]

Hi,

Thank you for replying, I am indeed using the share link and this is the page that shows.

My space settings are -

public link - on

anonymous access - view

global setting - anonymous access - use confluence check box is ticked.

These are some of the setting mentioned in the help instruction.

Is there more settings I need to follow?

[Kristian Klima]

AHA!

Well, that bit that's not visible is restricted - typically an excerpt from another page or an included page.

Is it just a couple of inividual pages that you want to share or is it the entire space?

[Tejaswini]

It is an entire space link that I shared which brought the user to the above page shared image.