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Process flow for accessing knowledge articles

Vontez Heard
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October 9, 2023

When users try and access a knowledge article via its shared link, they always get an error message saying that the user doesn't have access to featurespace.atlassian.net - Users always have to log in via https://featurespace.atlassian.net/ before they can access an article link such as https://featurespace.atlassian.net/l/cp/emz12V1o

confwikierr.PNG

Can you please let us know how this can be resolved?

1 answer

0 votes
Brant Schroeder
Community Champion
February 18, 2024

@Vontez Heard welcome to the Atlassian community 

Do you have an app like refined installed?  

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