The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problema na renovação do pagamento

Larissa Schlemper
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 23, 2026

Olá,

Estou tentando reativar minha assinatura do Confluence mas, aparece a mensagem "Algo deu errado. Ocorreu um erro inesperado. Tente de novo mais tarde. Se o problema persistir, entre em contato com o suporte."

 

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

3 votes
Dan Breyen
Community Champion
July 23, 2026

Hi @Larissa Schlemper I apologize for any translation issues.  We're a community of users on this forum and aren't directly able to assist with account issues.

I found this Community article that may help with your issue: How-to-reactivate-account 

As suggested in that article, if you need further assistance, I would suggest reaching out to Atlassian Support for further login assistance.  There's an option there for 'Account Login and Email issues'.

Hope that helps.

TAGS
AUG Leaders

Atlassian Community Events