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Problem with license update

Zarko
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 28, 2019

Hi,

I bought a new license and i am trying to upload it and this happens

Image removed to hide license key

error: That's not a valid license key

1 answer

0 votes
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 1, 2019

Hello,

I've removed your screenshot because it contains a license key and you don't want to share this publicly because other users could use your key to license their Confluence instance.

Could you go to my.atlassian.com and re-obtain the license key from there and let me know if that one works?

Regards,

Shannon

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