Problem adding Confluence to my organization

[Fabien Herelle]

Hello.
I'm trying to add Confluence but I keep getting this error (it basically says that that may happen when you're behind your payments which I'm not).

I had tried Confluence some months ago with the same account but had canceled it. Maybe it is linked.

Thanks in advance for your help.

[Hana Kučerová · Accepted solution]

Hi @Fabien Herelle ,

I recommend you to create a support issue directly. There's not much we can do here as we don't know the status of your site.

https://support.atlassian.com/contact

[Fabien Herelle]

Thanks @Hana Kučerová  for taking the time to reply.

[Jason Krewson · Accepted solution]

Hey Fabien,

I don't think I can help on this one so you will need to contact Atlassian Support. 

I would recommend using Have a general question for us?

Hope this helps!

[Fabien Herelle]

Thanks @Jason Krewson !