Paying $100/month for 25 users but pop-up message says we have 2000 users available.

[Marina Kliger]

I received the following pop-up message today: "You're currently only using 23 of 2000 of your available Confluence user accounts. Help us understand why." But we are signed up for 25 users at $100/month. Can we have 2000 users without paying more?

[William Zanchet [Atlassian]]

Hi Marina,

You can send an email to our sales team. sales at Atlassian dot com

They should be the right person to ask it.

Cheers,
WZ

[Timothy]

You probably don't have 2000 users. You can always try to create the 26th user and see what happens. It should thrown an error.