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Page access rights setting no more possible - Duplicate PK error

Ulrich Horn
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June 20, 2023

It is no longer possible to set page view/edit permissions

1) clicking lock will open dialogue screen - ok
2) select users possible - ok
3) save shows up lock in red - ok
4) reload page shows open lock (gray) again - not ok

Logfile shows up long java error, starting with

ERROR [http-nio-8090-exec-9] [engine.jdbc.spi.SqlExceptionHelper] logExceptions Duplicate entry '119963667' for key 'PRIMARY'
-- referer: https://xxxxx/ | url: /pages/setcontentpermissions.action | traceId: f1d6fd20626334de | userName: admin | action: setcontentpermissions
2023-06-20 17:30:25,519 ERROR [http-nio-8090-exec-9] [atlassian.confluence.event.ConfluenceEventDispatcher] run There was an exception thrown trying to dispatch event [com.atlassian.confluence.event.events.permission.ContentTreePermissionReindexEvent[source=com.atlassian.confluence.core.DefaultContentPermissionManager@7368c3e7]] from the invoker [SingleParameterMethodListenerInvoker{method=public void com.atlassian.confluence.plugins.edgeindex.EdgeListener.onContentPermissionReindex(com.atlassian.confluence.event.events.permission.ContentTreePermissionReindexEvent), listener=com.atlassian.confluence.plugins.edgeindex.EdgeListener@4a326392} (timed)]
-- referer: https://xxxxx/ | url: /pages/setcontentpermissions.action | traceId: f1d6fd20626334de | userName: admin | action: setcontentpermissions
java.lang.RuntimeException: Failed to add entry to queue. Listener: com.atlassian.confluence.plugins.edgeindex.EdgeListener event: com.atlassian.confluence.event.events.permission.ContentTreePermissionReindexEvent
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:57)
at com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimedListenerInvoker.invoke(ConfluenceListenerHandlersConfiguration.java:96)
at com.atlassian.confluence.event.ConfluenceEventDispatcher$VCacheRequestContextRunnableFactory$1.lambda$run$0(ConfluenceEventDispatcher.java:93)
at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$doInRequestContext$0(VCacheRequestContextOperations.java:50)

Database is MySQL, server 7.3.17
it was cofirmed working for long time. Possible cause could be an AD re-configuration (?) 

Any idea how to solve or what happend?

 

1 answer

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Yana Stoliarova
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 25, 2023

We have the same in Confluence 7.19.11

DEPLOYMENT TYPE
SERVER
VERSION
7.3.17
TAGS
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