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Owned and Last updated by (not visible by users)

Alvaro Lozano
May 1, 2024

Hi! Why can I not see the Owned and Last updated by field on the user's Support page? How can I fix this? 

Here is what I see on my Jira Knowledbase website:

Screenshot 2024-05-01 at 3.12.46 PM.png

And here's is what my user's see: 

 Screenshot 2024-05-01 at 3.13.24 PM.png

 

2 answers

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Answer accepted
Brant Schroeder
Community Champion
May 1, 2024

@Alvaro Lozano welcome to the Atlassian community

The portal view that customers see of the confluence knowledgebase does not show that information.  I was not able to find an enhancement request for this.  I would suggest submitting one.  https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 

Alvaro Lozano
May 2, 2024
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Barbara Szczesniak
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May 3, 2024

@Alvaro Lozano I would think this is because most companies do not want their customers to see the names of their employees, though I can understand why you might want them to see the last time the page was updated.

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Alvaro Lozano
May 16, 2024

Agreed! I would love to show my users when an article was last updated. 

0 votes
Alvaro Lozano
May 16, 2024

Nope, I'm using Confluence only

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