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Out of support server / issue in restoring server

Thomas Beck
I'm New Here
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June 20, 2024

Dear all, 

I was running a confluence server (onPrem).

The server had HW issues, so I have to restore from a backup.

As the support period has expired, I'm not entitled to reinstall a new instance of the confluence server to restore my data. 

I'm missing something? can it restore from the XML backup also without having a running instance first? If not (what I expect), shouldn't there be a way to get it up and running at least to import the backup file? 

Thank you guys!

regards, 

Thomas  

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Thomas Beck
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 24, 2024

thank you both for your feedback. I found the issue in the Version of the confluence Server I was trying to restore. I had to use an older one, then I was able to restore it. 

regards, 

Thomas

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Aron Gombas _Midori_
Community Champion
June 21, 2024

@Thomas Beck Server back ups can be restored to Data Center (of the same Confluence version).

Therefore you could just set up a DC instance, start a trial, and restore to that instance.

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Ste Wright
Community Champion
June 20, 2024

Hi @Thomas Beck 

Depending on the error, this answer might help (which was in relation to starting up a Server instance).

I'm not an expert here, but thought it was worth mentioning :)

Ste

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