Not receiving verification codes from Atlassian

[Del Mayhak]

My personal account, not this one, is not receiving emails with the security code to log in. I have searched spam and trash folders and verified that i can receive emails from others.

Also interesting to note that a similar question has the accepted answer of opening a support ticket. However, the support page says: "Log in to contact support."  So...  I'm a little stuck. :-)

Thanks for any assistance!

[Del Mayhak · Accepted solution]

And, as luck would have it, after waiting 12 hours (and posting the above) I managed to get in with a different browser. Sorry for the waste of time. Thanks!

[Matheus Z]

Hi @Del Mayhak ,

Welcome to the Atlassian Community!

We're glad to hear that you managed to log in using a different browser. 

If you encounter the same issue again or need any further assistance, please feel free to reach out. We can review your email address and check if there are any blockers preventing you from receiving the security code emails.

Thank you for being part of our community, and don't hesitate to contact us if you need any help in the future.

Best,

Matheus