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Not able to see the diagram in confluence

Vishal Bhavsar
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September 6, 2021

Hi,

I am getting issues to see the images inside the DPs, the image is showing a red cross only for all the pictures inside the DP.

Another thing in working DP there is nothing which can be edited. I want to update the DP and cannot do it since in working DP i cannot see and edit it.

Can you please help on above both?

Regards,

Vishal

1 answer

0 votes
Kishan Sharma
Community Champion
September 6, 2021

Hi @Vishal Bhavsar Welcome to the community. Could you please add screenshots, it will help to understand the issue better?

Vishal Bhavsar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 6, 2021

While updating the working DP nothing can be seen

Working DP.PNG

In DP the figure/equations showing Blank

Figures showing Blank.PNG

Kishan Sharma
Community Champion
September 6, 2021

Thank you for the screenshots Vishal. Can you check if this behavior is same on other browsers ? Any other users facing exact same issue ? 

You can try few things -

Sometimes browser add-ons might block displaying images. You may want to disable them if you have any. 

Clear you cache and cookies and try again. 

Lastly you can try incognito mode and see if you are facing same behavior.

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