Not able to access ROVO in Confulence

[rudresh_shirwal]

Not able to access the ROVO

[NIHARIKA PANNALA · Accepted solution]

Atlassian have an active Rovo incident 

https://rovo.status.atlassian.com/ 

[Kishan Sharma]

Hi @rudresh_shirwal Rovo is experiencing reduced reliability, with streamed message responses failing for some requests. This is affecting the Rovo product and related internal services that depend on the same path. Affected individuals may see errors, failed responses, or delayed replies when using Rovo Chat.

Atlassian Support teams are investigating the issue, and more information will be shared on the below status page.

https://rovo.status.atlassian.com/incidents/xg2dbd91hgmy

[Kishan Sharma]

Atlassian support have now implemented a fix and services have been restored to normal operation for affected customers.

[NIHARIKA PANNALA]

Hi Rudresh,
Please check with your Atlassian Organization admin to see if they have blocked the Confluence app Rovo access.
If you are the org admin, please check whether Confluence is listed in Rovo app blocklist using the steps below:

Goto : https://admin.atlassian.com 

-> Rovo - > Rovo access - > ensure your Confluence site is not in this list

In case you're trying to create an agent, studio should not be in the block list.