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New Editing feature issue

Nikolay Gladkov March 7, 2019

Dear colleagues, I am using the cloud Jira. I have try to make a new page (meeting notes) but it is been changed with a new interface|editing experience and it is does not work well, seems absolutely. What I can do is only to change the "Title". Does any body experiencing the same issue?

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 8, 2019

Nikolay, 

I haven't heard any issues with the new editor not working at all, can you let me know what you're trying to do exactly that isn't working?

Regards,

Shannon

Nikolay Gladkov March 11, 2019

Hi, Shannon,

I have tried to make a meeting notes.

I have created the new page, I chose the meeting notes template. 

After that I noticed what the tempate design has been changed (I been notified by on-boarding message.....new features been implmented etc.).
So, I typed the Name of the page, pushed the Enter and switched to Body of page.

But the Body of page is not active, I could not type something there. I have seen recomendations to use the / if I would love to insert some active elements, but it does not work too. 

May be I am doing something wrong?

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 12, 2019

Nikolay,

I'm not able to replicate this issue myself just now. Can you tell me what browser version you're using? If you disable all add-ons in the browser or try in Incognito Mode, does the issue persist? What if you were to use a different browser?

If you continue to have the issue, and it happens in all browsers, and for all other users, I would advise you to raise a case with our Cloud Support Team. They will be able to have a look at your instance specifically to see if it's something limited to yours.

Regards,

Shannon

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