After deleting -team spaces I am no longer able to use Confluence at all. I am no longer unable to add this Atlassian app. I removed it in the first place trying to get around what seemed to be an issue after migrating from another org but now I can't re-add Confluence app at all. I would like to add teh Confluence app to restore use of this product.
Hi @Gordon James, removing Confluence didn't delete it outright, it deactivated the subscription. That's why you can't just add it fresh, Atlassian still has it parked as inactive with the data attached.
Go to admin.atlassian.com/billing, open Subscriptions, and check the Inactive tab. If Confluence is listed there, select Reactivate and follow the prompts. This needs a Billing admin (or an Org/Site admin, depending on which billing interface your site is on), so if your account is only a Product admin, you'll need one of those roles to do it.
Data is only kept for 15 days on a free plan or 60 days on a paid one after deactivation, reactivating inside that window brings your spaces back along with it, this isn't a fresh install.
If Confluence no longer shows in that Inactive tab, or the window has already passed, that's a case for Atlassian's billing and licensing support directly, they can look at what's left on the account.
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