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My account have been suspended show screen after login

MAHAVEER PRASAD SAINI
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 19, 2024

Dear confluence team

My account already signed is confluence app and daily points up to date available here and past time my point redemption rewards successfully completed received my account

But yesterday login problem this app show is your account have been suspended

Please these problem solve early.🤦

1 answer

0 votes
Brant Schroeder
Community Champion
April 19, 2024

@MAHAVEER PRASAD SAINI  Welcome to the Atlassian community

If you can't reactivate your site via adding payment details as the link in on the error screen explains, you must reach out directly to https://support.atlassian.com/contact/#/ as they should be able to actually connect to your site and check into what is wrong.

MAHAVEER PRASAD SAINI
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 20, 2024

please solve my problem and help me this app reactive account confluence.

Nic Brough -Adaptavist-
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 20, 2024

We, the community, can not do this, we are not Atlassian.

You need to do what Brant said, and if you can't do it for some reason, contact Atlassian support on the link he gave you.

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