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My Confluence got deactivated and pages are deleted

CodeLazarus
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July 27, 2026

Hi,

I was using Confluence free plan, where i would save my personal work data. I started getting email about account deativation if i don't visit it soon. The issue is that i was visiting my workspace which can be seen in my browser history. But it was deleted anyway.

Can anyone from customer support help me. I just want to download my data as .pdfs and after that they can delete if they want.

Screenshots 
april.pngjune.pngmay.pngdeactivation time.png

1 answer

1 vote
Arkadiusz Wroblewski
Community Champion
July 27, 2026

Hello and welcome to Atlassian Community @CodeLazarus 

I flagged this post to get attention from Atlassian.

That will need some back-end checks which we cannot provide to you directly as Community members.

Best,

Arek 🤠 

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