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Move site ark-med.atlassian.net to my verified ARKMED organization

Mauro Díaz
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November 19, 2025

Hi Atlassian Support team,

I am Organization Admin of ARKMED (org ID: **bce06734‑5c49‑4249‑8f09‑3020658f82da**).
My cloud site **ark‑med.atlassian.net** (cloudId: **6590076e‑ba94‑4845‑b351‑1d670b108fb1**) is not listed in ARKMED, so I don’t see “Products” in my Organization admin.

My domain **ark‑med.com** is verified and I have claimed my account.
However, the site is still associated with a different / shadow organization.

Please transfer **ark‑med.atlassian.net** to **ARKMED** so I can fully manage Products, Billing, and Users.

Thanks,
Mauro Díaz
Organization Admin – ARKMED

1 answer

2 votes
Kris Klima _K15t_
Community Champion
November 19, 2025

Hi @Mauro Díaz 

I suggest that you delete this post and contact https://support.atlassian.com/contact/#/ directly.

Please note that this is a public forum and participants, not even Champions and Atlassian support employees, can't access your site. Also, anyone on the internet can see your post.

Atlassian Support will be able to assist you.

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CLOUD
PRODUCT PLAN
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