Migrate users to new user directory (Confluence 6.0)

[ndespres]

Hello, I have researched this in the Community and documentation but I can only find supported methods for accomplishing the same with Jira. Hope there is a way to do this in Confluence.

My company ABC is merging with company XYZ.

My Confluence 6.0 instance is using ABC's Active Directory (read-only) which will be shut down soon. All users and groups have already been recreated in XYZ's AD, with the same usernames, but different UPNs. (jsmith@abc is now jsmith@xyz). Our Confluence logins are all "jsmith" only so hopefully that doesn't make too much of a difference.

My question is how to swing my users to log in to Confluence with their XYZ credentials, without losing edit history, permissions etc.

It looks like if this were Jira, I would add XYZ AD as a login source with a higher priority and that would pretty much do it (referenced here and here). For Confluence all I found is this older database edit to change userids to match the old ones.

Is there a more supported method of accomplishing this?

Thanks!

[AnnWorley]

Hi Neil,

Even though the unique identifiers of the users differ between the Active Directories, since the user names are the same, the XYZ users should be seen by Confluence as the same as the ABC users.

I recommend setting up the XYZ User directory and moving it to the top of the list on the Confluence Admin>User Directories page. Disable the ABC directory and test logging in with a user from XYZ. If their avatar and other content appears as expected you can leave the ABC directory disabled, and eventually delete it.

If you can try this operation on a test instance first you could avoid surprises in Production.

This guide has a lot of useful information: Managing Multiple Directories

Thanks,

Ann