Merge Licences/accounts

[Andreas Adam]

Hi, we have some licenses over [REDACTED] and bought additional licenses over [REDACTED]. I changed the primary address into [REDACTED], but we can't merge the licenses we added. How does it work?

also:  [REDACTED]

[Shannon S]

Hi Andreas,

This should go to our Customer Advocate department, so I have created a ticket for you via the support system.

I've removed your private information from this post as it is public on the internet, and I would assume that you don't want your personal email and licensing SEN identifiers out there.

Thank you for your understanding!

Shannon