Management of users groups on administration level

[Célia]

Hello,

We are currently cleaning our users groups on atlassian products. 

When we filter our users groups, some are attached to JIRA instance, STATUS page and others on CONFLUENCE instance, but the rest of them are "unattached" and we do not understand how they are managed and the purpose of it. 

Do you have any clue or advice to figure it out?

Thanks,

[Trudy Claspill]

Hello @Célia 

Welcome to the Atlassian community.

Your company may be using and integration with your identity provider (i.e. Okta, Azure, etc). to provision users and populate your Atlassian Cloud Organization with user groups. These groups become may be available for use within all product subscriptions under a specific Site within your Atlassian Cloud Organization, or across all products in all Sites under your Organization. I recommend that you talk to your Organization Administrators to get a better understanding of how users and user groups may be getting automatically created in your Atlassian Cloud Organization.

It is also possible that administrators have manually created user groups within your Site(s) and Organization. In that case you will need to determine if the user groups were created from provisioning from your identity provider, or manually by Site Administrators.

[Célia]

Hello Trudy,

Thanks for your anwser, i'm part of the administrators and i know that there is no automatical integration (okta is very expansive). My question was more about the management of the existing users groups: any advices or recommandations to clean it/ archive/ export and know what users groups are used in the different spaces on confluence or on JIRA projects. 

[Trudy Claspill]

There is not a native tool that provides auditing or reporting of where user groups are used. You might be able to construct something using the REST API.

Responses on this post have some suggestions about group auditing apps. One appears to be available for Cloud.

https://community.atlassian.com/forums/Jira-questions/Groups-and-how-to-find-where-they-are-used-in-Jira-Software/qaq-p/2360706

Lens Group Debugger for Jira 

You could search the Atlassian Marketplace for similar apps using key words like "group audit" and "optimizer" to see if there are others.