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Main user account missing

Luis Benitez Ruiz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 10, 2023

As described on in my title, I have for some reason lost access to the account i used to create the confluence page, I was not able to login to atlassian as it did not recognize my email address, I used my company e-mail address and had the password saved to chrome.

But was forwarded to create a new user to gain access, so now i sit here with a created space I don't have full access to anymore, not sure how I can fix this as if i go in to the team members overview I can clearly see the first account i created there. they are made with the same email address, don't know where i should direct my self to fix this, I'm trying to "sell" to my employer that we really need Confluence to improve our KB.TinyTake10-01-2023-11-26-43.png

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Alex Koxaras -Relational-
Community Champion
January 15, 2023

Hi @Luis Benitez Ruiz and welcome to the community,

If you are a site/confluence admin you can grant access to your space. Have you tried that?

Luis Benitez Ruiz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 9, 2023

So I technically am, but i lost access to the main account even though i use the same email address to login. and now the account i login to is a user without access to control users and so on.

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