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License access customer site

Osman Beyaztas
Contributor
May 16, 2022

Does a customer need to pay for a license to give us access to their site while we already have confluence licenses?

2 answers

2 accepted

2 votes
Answer accepted
Fabio Racobaldo _Herzum_
Community Champion
May 16, 2022

Hi @Osman Beyaztas ,

Confluence license is based on the number of users that have access to a specific site. If you have a license for your site, it doesn't mean that you can access all the other sites without counting as a user.

If I didn't understand your question please specify me exactly your scenario.

Hope this helps,

Fabio

Osman Beyaztas
Contributor
May 16, 2022

All clear Fabio. I was hoping the opposite 😁just wanted to be sure, since a customer asked. 

1 vote
Answer accepted
Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 16, 2022

Yes, licences are per system, not "this person can use the same software in different places".

A licence for an Atlassian system is not given to the user.  The licence says "up to X people can have access into this installation"

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