LaTeX export PDF and export word fails, confluence 5.5.2 LaTeX 1.8.3

[Paul DeSousa]

Using version confluence 5.5.2 LaTeX 1.8.3 inside of confluence the formulas work fine, but every time I try to export them to another format (word or PDF) on the the exported document I get this:

LaTeX Math rendering error (show error message).

With the show error message containing a hyper-link that and no URL?!?

[Paul DeSousa · Accepted solution]

I was able to fix it by yum install dvipng texlive, rebooting confluence and then going in and pointing to the correct dvipng executabe thanks!

[MilanCiti]

Hello Robert

Would you be so kind to give us more details regarding last part 'going in and pointing to the correct dvipng'. I was able to upgrade Confluence from 3.5.7 - 5.5 , but only problem I have at the moment is with latex plugin. Where we can get version LaTeX 1.8.3 ? Appreciate your help. Thank you.

Regards,

Milan Stakic

[Paul DeSousa]

LaTeX is a plug in so in confluence just go to * (admin) add-ins and if LaTeX is there it may need to be updated to said version, if not just add it through find new plugins. Other than that I had to do a manual grab of dvipng and texlive, the way to tell is from the command line run: # yum (or apt) install dvipng texlive (of cousre that is assuming your server is *nix and not windows or something else) Also you should have under confluence admin a Latex Math under configuration in the admin list on the left.

[MilanCiti]

Hello

Thanks for prompt feedback.

I managed to find Configure the Latex Plugin, so I suppose that was the place where I need to add path. Trying to find those paths.

Regards,

Milan

[Paul DeSousa]

Yeah that is under the LaTeX math configuration under "external png Renderer" for us as we use the external one for PDF exports

[MilanCiti]

Hello

It's working now.

Regards,

Milan

[Gonchik Tsymzhitov]

Hi! 

Sorry, I have met with problem in exporting into PDF on 6.10.1 version of Confluence, and  Latex Math version is 3.7.7. 

Cheers,

Gonchik Tsymzhitov

[Gonchik Tsymzhitov]

Hi! 

I have fix it by writing own solution.

Cheers,

Gonchik

[Paul DeSousa]

Unfortuneately that did nothing. I did a yum install dvipng texlive. There is a latex on the new system as well. Any other thoughts?

[Paul DeSousa]

Great point we were just asked to switch from debian to redhat and so I have not updated texlive and dvipng. I hope that is the problem. I can only restart confluence in the wee hours so I will update with whether or not this is the problem. Thanks!

[Guilherme Nedel [Atlassian]]

Hello Robert, there is another thread about this error, where it appears to contain a fix. Maybe it can help in your situation too.