Community
Q&A
Confluence
Questions
KB Articles not showing up in search results?

KB Articles not showing up in search results?

Hello,

I am running Atlassian Confluence 5.7. We use Confluence in part to run a Knowledge base for our IT environment. When a new KB article is created, it does not show up in search results, or when clicking on a label to view related articles. This has only been happening for a month or so. Any ideas?

Thanks,

Chris

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote

Answer accepted

Did you try a manual reindexing of the site?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

I just completed that. It fixed the issue for searching. When you click on a label however it does not show the articles. I just went to one of the articles in question, and it said there were no associated labels. This may be a bug, because those labels were created when I wrote the Knowledge base article. I re-entered the labels on the article and now it shows up.

Thanks for the reply!

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Was this helpful?

Thanks!

Confluence

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

KB Articles not showing up in search results?

2 answers

1 accepted

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Atlassian Community Events