The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira is misconfigure and not starting.

David_Ray_Isley
October 22, 2018

I need update IP address and domain per error below.

 

2018-07-19 11:38:02,031 http-bio-443-exec-10506 ERROR [NoModule] Error getting datasource via DBCP: JdbcDatasourceInfo{uri='jdbc:jtds:sqlserver://x.x.x.x:1433/jiradb;domain=wrong.com', driverClassName='net.sourceforge.jtds.jdbc.Driver', username='user', password='********', isolationLevel='null', connectionProperties=null, connectionPoolInfo=ConnectionPoolInfo{maxSize=20, minSize=20, initialSize=null, maxIdle=20, maxWait=30000, sleepTime=300000, lifeTime=600000, deadLockMaxWait=600000, deadLockRetryWait=10000, validationQuery='select 1', minEvictableTimeMillis=60000, timeBetweenEvictionRunsMillis=300000, poolPreparedStatements=null, testOnBorrow=false, testOnReturn=null, testWhileIdle=true, maxOpenPreparedStatements=null, numTestsPerEvictionRun=null, removeAbandonedOnBorrow=true, removeAbandonedOnMaintanance=null, removeAbandonedTimeout=300, validationQueryTimeout=null, defaultCatalog=null}}


java.sql.SQLException: Cannot create PoolableConnectionFactory (Network error IOException: Connection timed out: connect)

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 22, 2018

That means it can't connect to your database server.  You'll need to ensure the settings are correct and there is a route from the Jira server to the database over your network.

David_Ray_Isley
October 22, 2018

Yes I understand that. But the IP address it showing is no longer exist.

What the extension on the database.  So, I can see if it running locally on Jira server.

Then will need to know how to get access to update the IP address and domain.  Is there a document that covers this?

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 22, 2018

The database connection is stored in a .cfg.xml in the confluence home directory.  It's text and you can't miss it

(It can't be "extension on the database" - you would be asking it to read the data from a database it does not yet know connection data from)

TAGS
AUG Leaders

Atlassian Community Events