Jira Service Desk (Cloud) to Confluence (Cloud) linking?

[Landon Veitch]

Can I link my team Confluence cloud space (sd-docs.atlassiant.net) with my Jira Service Desk instance (sd-tickets.atlassian.net)?

If so...how do I do it?  I have tried linking in the knowledge base settings from Jira to my confluence space but nothing appears in the search but I am also not sure if that is where I need to link the two.  i am owner and admin in both spaces.

Can anyone guide me or inform me on what I may be missing?

[Dan Breyen]

Hi @Landon Veitch welcome to the community.  If I understand your question correctly, you'd like to connect a Knowlege Base using Confluence to your JSM project.  

I used this article to get everything setup and it's been working for me ever since.  

Hope that helps.

[Landon Veitch]

Is that the only way to link between Confluence and Jira ServiceDesk?  I found the way you mentioned and thats what I was thinking as well but the original sd-docs site appears to be setup as a collaborative space and not a knowledge base space (after digging around looking at how they set things up)

If knowledge base is the only way to link then I will have to change spaces or start a new one.  I appreciate the assist Dan!