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Jira Issue Macro "Open Preview" only works on first try.

Joel Ransom
February 14, 2025

I tried to report this as a bug, but it directed me here instead of giving any option to report a bug. 

Using the Jira Issue macro, I noticed the Open Preview option when hovering over an Issue. Nice! 
However, it only works once and does nothing on subsequent attempts. There are lots of errors in the console related to <ourdomain>/rest/api/3...

It's a shame because it would be a useful feature. 

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Alexander_Jabben
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February 19, 2025

@Joel Ransom Did you report this to Atlassian? This is occurring on linked issues directly in Jira as well. 

Joel Ransom
February 19, 2025

I haven’t been able to get back to this will try to do today. Thanks for the additional observation. 

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Joel Ransom
February 20, 2025

Alexander, I tried and failed to enter a bug report. See my thread below with Shawn. 

Probably you should file your issue separately anyway, as it might have a difference cause/solution. 

Regards, 

Joel

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Shawn Doyle - ReleaseTEAM
Community Champion
February 14, 2025

Hi @Joel Ransom 

 

To report this as a bug go here: 

Confluence Support 

Jira Support 

 

Joel Ransom
February 20, 2025

Shawn, it doesn't let me report a bug. When I click Create it takes me here: (FYI Confluence Cloud is not in Project dropdown)

Confluence1.PNG
When I click Report a new bug it takes me to this url: https://support.atlassian.com/contact/#/ and the following form. 
Confluence2.PNG
This is how I ended up here in the first place. 

 

 

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