Issues with new variables in edited templates.

[Colleen Daly]

I am trying to customize the Decision Template.  I have edited the template to include new variables that I have selected as List variables.  When I preview the template, it looks correct, with drop-downs associated to my variables. 

I save the template and when I go to create a new Decision, I don't see the drop-downs to "Status", "Decision Type" or "System" - I can't even type in the field.  Can you please let me know what step I am missing here? 

[SMS · Accepted solution]

Hello Colleen,

Welcome to Atlassian Community. It's nice to meet you!

The Decisions Template is a System Global Template. There is a bug open right now because it is not possible to add custom variables to those templates:

• CONFCLOUD-37807 "insert a variable into a template" on System Global Template Fails
• CONFSERVER-37807 (Server version of the same bug)

For this reason, I would recommend that you create your own template and add the variables there. This way, you should be able to see those variables when creating a new page.

Please vote on the bug above and you will automatically be added to the watchers list. This way, you will receive emails of any updates.

Let me know if you have any questions about this!

Regards,

Shannon

[Colleen Daly]

Thank you! 

[SMS]

You're welcome, Colleen! Let me know if you have any issues creating a new template.

Regards,

Shannon