Issue with rovo agent

[Hemang Chauhan]

facing issue with agents: it can not able to add data generated by agent - to the page 

[Marc -Devoteam-]

Hi @Hemang Chauhan 

Welcome to the community.

Based on the reaction from Rovo, check you network connection or otherwise raise an issue with Atlassian Support

[Fabio Racobaldo _Catworkx_]

Hi @Hemang Chauhan and welcome,

first of all please check that rovo is still enabled on your side

1. admin.atlassian.com
2. Products
3. Rovo

and confirm the site has an active Rovo subscription and that the user has access.

Hope this helps,

Fabio

[Tomislav Tobijas]

Hi @Hemang Chauhan ,

Just a quick check - did you manage to get this sorted out? I do stumble upon this/similar issues with Rovo from time to time (mainly it would say "Unable to connect..." or something in that direction), but that would mainly mean that there's some kind of global issue which usually resolves itself relatively soon 👀

In the direction that Fabio mentioned, note that Org admins can block apps from using Rovo features as per these docs: Manage Rovo access / Block apps from Rovo features 
I'm not sure if that would result in the message you're seeing, but it's worth taking a look.

In the end, it would be best to reach out to your Confluence or Atlassian admin to see if they can help you troubleshoot this (in case you didn't resolve it in the meantime) 🧑‍💻

Cheers,
Tobi