We are unable to view/navigate from confluence to jira even after the successful application links setup.
Note: This is happening only for few users. Attached the screen shot and error details for your reference.
Can you check whether those users have JIRA access? The users should use their JIRA login to do OAuth authentication and it is a one time setup.
If the users are not licensed in JIRA, they will get error during OAuth authentication.
User has JIRA access and can login successfully. This issue is occurring post login only.
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