In case of non-renewal of "Confluence", will all the data be "read only" or "gets deleted" ?

[Kishore Varma K]

It's been a year since I am using "Confluence" and i do have many documents and flows written down. 
Now In case of not renewing the plan, will all the data be "Read-only" or will be deleted? 
And if I do renew after a couple of months, will all the data be still available?

Thank you.  

[Manon Soubies-Camy]

Hello @Kishore Varma K,

It actually depends on your current license.

If you're on Cloud:

• If it's an evaluation subscription, see What happens at the end of the evaluation period for an individual product on an annual Atlassian Cloud subscription?:

Confluence data will be deleted 15 days after the product is unsubscribed.

Your data cannot be recovered after it's deleted. We strongly recommend creating a Confluence site backup or Jira site backup, as noted below.

• If it's a paid subscription, see What happens if I delete or unsubscribe from one product on an Atlassian Cloud subscription?:

To remove Confluence, you can delete it from your Atlassian Cloud subscription. This will immediately delete your Confluence data and remove Confluence access from all users. No further Confluence renewals will be processed. 

If you're on Server:

• If it's an evaluation license, your Confluence will be read-only once expired. See What happens after my evaluation period is over?:

When your evaluation expires, your evaluation instance will become read-only.

• If it's a commercial (paid) license, your Confluence will work as usual once expired. The only change is that you won't be able to upgrade your Confluence anymore. See What happens when the included maintenance ends?:

All self-hosted licenses are perpetual, meaning the product will continue to operate the same way as it does before and after the maintenance period expires.

After the first 12 months, your software maintenance will expire and you will no longer be able to receive technical support or software updates.

Hope this helps!

- Manon

[Kishore Varma K]

Hello @Manon Soubies-Camy, 
Thank you for your reply. 

In the attached image, it says cannot be renewed. So the data would still be available? 

[Deleted user]

Hi @Kishore Varma K,

Go to cogwheel from administrator section --> General configuration and choose the License details from the left side panel. Please go through the documentation for information.

Regards,

Gangavath Kishore Kumar.

[Manon Soubies-Camy]

@Kishore Varma K - the "Unlimited users" tier makes me think you're using an evaluation license, but the easiest thing to do is to contact Atlassian support (choose "Billing, payments and pricing").

[Deleted user]

Hi @Kishore Varma K,

The data/pages will be available to read after the confluence license expiry also. However, you cannot add new spaces or pages to the system after the license expiry.

Regards,

Gangavath Kishore Kumar.

[Kishore Varma K]

Hello @[deleted] 
Thank you for helping me out. 
It says "cannot be renewed". Will my data still be read-only ?