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Importing data fails with no error.

daniel
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September 3, 2024

I've tried many times to import data into a Confluence database. It's 2500 rows with about 18 columns with just text data.

I've tried CSV (both UT8 and the normal one), .htm, tried copy/pasting, tried breaking it into smaller chunks (500 rows at a time) and still nothing. 

Essentially, the import UI will load the table, I'll click submit, wait a while (5-20 mins) and then the database will load with nothing in it.

The strange thing is that it worked once, but I realized there was an error so i tried again and haven't been able to get it to work. Anyone have any ideas?

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vikram
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September 22, 2024

Hi @daniel 

Welcome to Atlassian Community. 

Can you post the error which you are getting from UI or

you can get errors from your confluence <home-directory>/logs 

or in Catalina.out file which will be in <home-directory>/confluence/log

Vikram P

Carson Rockhill
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October 3, 2024

I experienced many of the same issues as Daniel.  I couldn't drag a data table or import a CSV file without an issue with the headers.   On all attempts to import a csv file, I received an error message "Webpage is not responding - do you want to continue waiting or close the pages". 

Carson Rockhill
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October 3, 2024

I was able to get the import csv file to work by creating a new database and converting the column types from dropdown to text.

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