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Import Word documents to create Confluence pages

Ashvin Patel
December 19, 2025

Hello Everyone,

I have a Word document with a table of contents as follows. In the Word document, I can click on each index entry to navigate to the corresponding section. However, when I convert this document to a Confluence page, I lose the numbering. The headers are coming out just fine just loosing the #s,  For example, the first section starts with "SM05 CASE PROCESS," and I want to retain the original multi-level table of contents sequence.

  1. SM05 – Case.. 2 process

1.1. Introduction. 2

1.1.1. Additions and Deletions. 2

1.2. Requirements. 3

1.3. User Interface Components. 4

1.3.1. Closing Ta. 4b

1.3.2. Closure Window.. 12

1.3.3. Denial Messages Pop-Up. 32

1.4. Automated Messages. 42


Can someone kindly suggest a solution or share how you've handled this issue in past?
We have 200+ documents and doing this manually is not desirable.

Thank you in advance for your help.

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Brant Schroeder
Community Champion
December 19, 2025

@Ashvin Patel This has to be done after the import.  We us an app from marketplace that applies it to headings.  There is an article about numbered headings here: https://community.atlassian.com/forums/App-Central-articles/Numbered-Headings-in-Confluence-3-kinds-of-solutions/ba-p/2315914 

Unfortunately, it is not a delivered feature in Confluence.  

Kris Klima _K15t_
Community Champion
December 19, 2025

@Ashvin Patel , just to expand on @Brant Schroeder's answer, ensure that your headings are formatted correctly post doc-file import.

In other words, that the hierarchy corresponds to formatting.

H2 = 1

H3 = 1.1

H4 = 1.1.1

That way, the heading numbering apps will be able to follow the hierarchy.

From my experience, any attempted Word import resulted in a couple of headings being messed which does disrupt the hierarchy in the import.

You can easily check that by using the TOC macro at the top of the page.

As with any format conversion/migration/import, a sanity check in the target environment is a must.

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Ashvin Patel
December 22, 2025

Thank you:  @Brant Schroeder , @Brant Schroeder @Barbara Szczesniak 
I will give it a try. 

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