Import Standalone Backup to OnDemand

[Derek Jarvis]

I had a server failure which resulted in my Standalone Confluence going down. All I have is the ZIP backup file.

I figured now would be a good time to test out OnDemand and remove the hassle of administration, but I can't seem to get this to work. I did a Site Import from the ZIP backup, but it only brings over the users. When I do a "Space Import" it says it's not in the right format.

Is it possible to use my Standalone ZIP Backup to configure the Cloud instance the same way, with the same content?

Update
I have followed the following steps:

• Install the latest version of Confluence (5.6.1) from the website onto a Linux machine
• Restore the instance from the Backup.zip file
  • This was successful, and all my spaces are present.
• Export a new backup file.
• Import the new backup.zip file to the Confluence Cloud
  • This was unsuccessful. The spaces are not present.

Is this a known issue? I am curious because there are other known issues with Confluence 5.6.1.

[Elisa [Atlassian]]

Hi Derek,

Yes, you can do the import just be aware that there are two ways of doing so.

If you have signed up for:

1. Confluence Cloud Only
2. JIRA Cloud + Confluence Cloud

If you select (1) Confluence Cloud Only, you will be able to do a full backup and to do the restore on the new subscription.
If you select (2) JIRA Cloud + Confluence Cloud, you will have to export and import space by space.

Both ways, you can still refer to the export and import links.

Please let us know if you have further questions.

Cheers!

[Derek Jarvis]

Thanks, but as I mentioned in my message - all I have is the automatic backup ZIP file from my old Server instance. I don't have an exported XML copy of the data. I have used this ZIP file with the steps mentioned in your import link, and it does not bring over the spaces. Any suggestions?

[Elisa [Atlassian]]

Derek, for the import to work perfectly you'd have to be using the latest version of Confluence Server. Otherwise, it can have some incompatibilities problems. What you can do now, is: try to figure out what version of Confluence Server your backup.zip file belongs to. Download a free trial of this version. Import your file into the Confluence Server. Then, update your confluence to the latest version and generate a new backup file. After that, you should be able to import the new file into your Confluence Cloud instance. Please let us know if you have any further questions. Kind regards, Elisa

[Derek Jarvis]

Thank you for the feedback. I doubt it is that old, considering I just installed it on the server about a month ago. I would recommend this be a bit more flexible. The main reason I was considering Confluence Cloud was to avoid the administrative effort. Because I will have to set up Confluence and import my data there anyway, I will probably just continue to use a self-hosted instance instead of using the Cloud version.

[Derek Jarvis]

Please see updated post.