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Image Preview not availble

Farooq Ahmad
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March 17, 2026

Hi Folks,

 

i am facing issue with an image that i uploaded some years ago and now it is showing Preview unavailable on confluence. Thank you

image-atlassian.jpg

 

 

2 answers

1 vote
Fabio Racobaldo _Catworkx_
Community Champion
March 17, 2026

Hi @Farooq Ahmad ,

in addition to @Arkadiusz Wroblewski , plese verify macro configuration on confluence page in order to verify with existing attachment. Morevover, what is the file type of the attachment and what is the macro used on confluence page?

Fabio 

1 vote
Arkadiusz Wroblewski
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March 17, 2026

Hello  @Farooq Ahmad 

The first thing I would check is whether the file still exists as a real page attachment and can still be opened from the page attachments.

If the attachment is missing or damaged, Confluence will not be able to render the preview. Also, if an image was removed from the page, Atlassian notes you need to upload it again to add it back.

 

Farooq Ahmad
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 17, 2026

Where can i find the page attachment ?

 

Arkadiusz Wroblewski
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March 17, 2026

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