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  • I need assistance with a new instance of OnDemand confluence for a new customer - we have gone thru the buy route and have a receipt - but now can't link a trial start

I need assistance with a new instance of OnDemand confluence for a new customer - we have gone thru the buy route and have a receipt - but now can't link a trial start

David Pleasance
March 10, 2014

I need speak to a real person to assist with the install of a new ondemand confluence instance

2 answers

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1 vote
Mauro Badii
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2014

Hi David,

For support feel free to create a request at support.atlassian.comwhere you'll be assisted :)

Answers.atlassian.comis for general usage and configurations Q&A by the community.

Cheers,
Mauro

0 votes
David Pleasance
March 16, 2014

Problem is now solved - solution was to can the buy option (refund invoice) open the instance via the free trial option and start afresh. Dont know why the buy now option is offered if it enters in a path that is problematic.

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