Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

I'm not able to access the confluence page, kindly you pls check and provide the access

Ramesh D2
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 6, 2026

 

I'm not able to access the confluence page, kindly you pls check and provide the access. I'm getting below error while trying to login confluence page.

 

ramesh.d2@hdfc.bank.in doesn't have access to Confluence on hdfcbankltd.atlassian.net.

2 answers

0 votes
Germán Morales _ Hiera
Atlassian Partner
July 6, 2026

@Ramesh D2 , this isn't something Atlassian Support or anyone here in the Community can grant, hdfcbankltd.atlassian.net is your organization's own site, so only your internal Confluence or Jira admin can add you.

Ask whoever manages that site, usually IT or a designated Site Admin at your bank, to give you Confluence product access using the steps in Give users access to products. Without that grant the login will keep showing the same message no matter what you try on your end.

0 votes
Jeroen Poismans
Community Champion
July 6, 2026

Hi there,

This is a public community forum for users to ask Atlassian related questions, but no one here has access to individual instances. If you are experiencing issues with accessing your tenant, better to reach out to your company's administrators or Atlassian Support.

Also, be aware that Atlassian is currently experiencing some outages, some concerning User Management:

https://status.atlassian.com/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
ENTERPRISE
TAGS
AUG Leaders

Atlassian Community Events