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I couldn't find a slack integration

安昌浩
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December 2, 2020

Hi everyone

 

I tried to integrate confluence with slack, so read the official document (https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together/) and tried to integrate them. However, I couldn't find any menu about slack integration on ... mark, and I also couldn't find slack integration tab on Space settings > integrations(which I could find on another confluence space). Is there anything I missed? Do I have to subscribe confluence?

Thanks for your cooperation.

1 answer

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Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 2, 2020

Hi @安昌浩 , welcome to the Community!

It sounds as though the Slack connector app is not enabled in your Confluence site. Let's check that out!

From the Manage Apps page in Jira, can you change the dropdown to "All Apps" and filter for Slack, then click the Configure button:

image.png

Alternatively, use this URL:

<yoursite>.atlassian.net/wiki/plugins/servlet/ac/confluence-chats-integration/addon-config-page

 

On this page is a toggle - you'll want to ensure it is toggled on for the connector to be enabled:

image.png

 

If it's toggled off, then this is the issue and toggling it on should resolve it for you! Otherwise, please let me know if you encounter a different error.

Cheers,
Daniel | Atlassian Support

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